How long does production take?

5-7 business days from your approved proof. Add 1-3 days for shipping (UPS Ground, 3-Day, or Overnight).

Can I see a proof before production?

Yes — that's the whole point. Our designer sends a digital mockup within 24 hours. You don't pay until you sign off.

Is there really no payment until approval?

Correct. Submit a deposit on order placement only if you choose. Otherwise you sign off on the proof first, then pay.

What's included with my order?

Sign, USB-C charger, RGB remote control, and a carrying case. 1-year warranty on battery and LEDs.

Can I change the artwork later?

Yes. We offer skin replacements at $150 per swap, or our Monthly Lease Service (MLS) bundles quarterly swaps into the lease.

Do you offer the Monthly Lease Service (MLS)?

Yes. Premium venues with 3+ signs qualify. Learn more →

1-year warranty covers battery, LEDs, and structural defects. Send it back, we'll repair or replace within 5-7 days.

How much does the Monthly Lease Service cost?

MLS pricing is custom per venue — we negotiate based on the number of signs in your fleet, refresh frequency, and warranty terms. Most premium venues running 3+ signs pay between $150-$400/month total, amortized across the fleet. Get a quote here →

Can I order signs for multiple venues at once?

Yes. Volume pricing kicks in at 5+ signs, and we coordinate production timelines so a fleet ships together for a multi-venue rollout. Ideal for hospitality groups managing several properties or event production companies. Email info@hypemakerz.com with your project scope and we'll send a fleet-pricing breakdown within 24 hours.

What if my logo isn't print-ready?

We can clean it up. If you have a low-res social-media JPG, our designer rebuilds it as a vector before printing — included free in the proof process. The proof you approve is the artwork that ships.

How do I clean and store the sign?

Wipe the surface with a damp microfiber cloth — no abrasives, no alcohol-based cleaners (they degrade the printed logo). Store in the included carrying case in a dry environment. Battery should be charged to 50-60% if storing for more than 30 days to extend battery health.