Last updated: January 28, 2026
1. Limited 90-Day Manufacturer Warranty
All Hypemakerz products—including LED signs, bottle presenters, and bottle service displays—are covered by a limited 90-day manufacturer warranty beginning on the original delivery date.
This warranty covers manufacturer defects only, including but not limited to:
- Faulty or non-functioning LED lights
- Battery defects or failure under normal use
- Internal electrical or wiring issues
- Power or charging issues caused by manufacturing defects
If a manufacturer defect is confirmed, Hypemakerz will, at its sole discretion: repair the product, replace the defective component, or replace the product with a comparable item.
2. What is NOT covered (read this carefully)
This warranty does NOT cover damage caused by:
- Accidental damage (drops, impacts, cracks, dents)
- Water or liquid exposure of any kind
- Improper use, misuse, abuse, or negligence
- Unauthorized repairs or modifications
- Normal wear and tear
- Lost, missing, or broken accessories or adapters (including bottle adapters)
- Damage caused during customer handling, transport, or storage
If it looks like it was dropped, soaked, smashed, overloaded, or mishandled—it is not a warranty claim. This policy is intentionally similar to Apple-style limited warranties: manufacturer defects only, not accidents.
3. All sales are final — no returns or refunds
ALL SALES ARE FINAL. Hypemakerz products are custom-made, handmade to order, and typically include client logos, custom branding, and personalized design specifications.
Because of this, we do not accept returns, issue refunds, or offer exchanges. Once production begins, the order cannot be canceled.
4. Repair & replacement process (non-warranty / accidental damage)
If your product is damaged due to accidental damage or any issue not covered under warranty, repairs may still be available.
Step 1: Submit a support request. All repair requests must begin by completing the support request form.
Step 2: Customer pays shipping. The customer is fully responsible for shipping the product to our facility:
Hypemakerz
2040 Grant Street
Hollywood, FL 33020, USA
+1 888.426.4973
We strongly recommend insured and trackable shipping. Hypemakerz is not responsible for lost or damaged inbound shipments.
5. One-time repair program (classic products only)
For Regular Classic Marquee Message Signs and standard bottle holder / bottle service presenters, Hypemakerz offers a one-time discounted repair option:
- Repair cost: approximately 50% of the original purchase price
- This applies to the first repair only
- Any additional repairs after the first will be quoted at standard rates or may require full replacement
This is a courtesy program, not a warranty extension.
6. Monthly Lease Service (MLS)
If you want coverage beyond manufacturer defects, Hypemakerz offers the Monthly Lease Service (MLS), which functions like an extended protection plan. The MLS covers accidental damage, includes free repairs or replacements (subject to plan terms), requires opt-in enrollment, and includes a small one-time upfront fee plus a monthly subscription. Coverage remains active only while the subscription is active.
See the Monthly Lease Service page for full details. If you are not enrolled in MLS, accidental damage is not covered.
7. Final authority
Hypemakerz reserves the right to inspect all products before approving any repair or replacement, deny claims that fall outside warranty coverage, and determine repair eligibility, repair method, or replacement at its sole discretion.